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F.A.Q.


1. Why should I choose Merlin's for my next party or event?

We have been a locally owned and operated family business for over 20 years, and are experts in the inflatable industry. We strive for outstanding customer service and satisfaction and have been noted for our extremely reasonable rental rates. We have a large fleet of inflatables and other party rental equipment, which can handle any size or type of event from a backyard birthday party to a large corporate event or fundraiser.

2. What inflatable(s) are suitable for my event?

How many children are you hoping to entertain? What is the age range? What is their activity level? Contact us with these details so our expert staff can help you choose the ideal unit.

3. Who can use inflatables?

We recommend 125 lbs per individual rider on most of our bouncers. Up to 225 lbs per rider on our 'giant' inflatables. We can supply units for kids, teens and adult applications, please contact us for details

4. Are inflatables safe?

Yes! at Merlin's, safety is our #1 concern. Safety rules are clearly printed on the unit and a representative from Merlin's will walk you through the written rules prior to your event. In addition to the rules adult supervision at all times is mandatory.

BE SAFE, PLAY SAFE, FOLLOW THE RULES!

5. How far in advance should I make my reservation?

To avoid disappointment, please book as soon as possible, as weekends in the summer get very busy. However, since we have a large inventory we have become last minute specialists and we will do our best to fit you in.

6. Does Merlin's deliver and setup?

YES! Due to licensing requirements in Ontario , the unit must be setup by a TSSA licensed technician. We are a full service company employing licensed set up technicians. Depending on the location of your event, a delivery fee may apply (see Delivery Map).

7. What is the rental period?

Our standard rental periods are 4 hours (half-day) or 8 hours (full-day). Please do not hesitate to contact us about special requests or circumstances, such as multiple day rentals, critical pick-up times, etc.

8. What are the space and surface requirements for an inflatable?

An inflatable will require a reasonably level surface, with about two feet of clearance on all sides of the unit. For example, a 12' x 12' bouncer will require a 18' x 18' space to safely accommodate riders, blower and equipment. The unit can be set up on a variety of surfaces including, grass, concrete, asphalt, gravel or any indoor surface. However, it is imperative that you let us know PRIOR to your event what type of surface we are going to set up on. If you have space/surface related questions, call our sales office where our expert staff will be happy to assist you.

9. What are the electrical requirements for an inflatable?

Each unit must have a dedicated 115 Volt, 15 Amp outlet within 100 feet. Most household outlets meet this requirement. Please note, if your event requires more than one inflatable, then independent outlets are required for each blower.

10. Will Merlin's set up at public events/parks?

YES! We are a fully licensed and insured company, with all required permits from TSSA. It should be noted that many cites and townships require additional permits for inflatables in public parks. Be sure to inquire with your desired venue about such permits. Or call us, as we may have experience with your venue of choice. If the site does not have sufficient power, you can contact us for the rental of a generator.

11. How long does it take to set up/take down a unit? Is this time included in my rental period?

On most typical backyard parties, a single unit set up will take between 15 - 30 minutes. At multiple unit events, the setup time is longer. It will take about the same amount of time to take the unit down. In any case, you do not pay for set up time. Rental periods include jump time only. We pick the unit up after the rental period has expired.

12. What if it rains and/or I need to change or cancel my booking?

Once placed, your booking is firm. However, if you need to cancel or change your booking due to adverse weather or other reasons please call or email us.

13. What are my payment options?

We accept cash, cheque and major credit cards. Payment is due upon set up of the inflatable.

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Company Picnics

Company Picnics

    Merlin's has the ability to entertain groups from 2 to 2000, depending on what your specific company needs are. Merlin's can put together a customized package to suit your company's needs, and we are experts at determining how much equipment is required to keep your picnic "bouncing" all day!

School Fundraisers

School Fundraisers

    Join the growing number of schools and charitable organizations that have trusted Merlin's year after year for their entertainment and fundraising needs.

    At Merlin's your safety and enjoyment is our number one concern- that is why we are fully licensed and insured and we install all of our inflatables with licensed set-up technicians to satisfy T.S.S.A requirements.

    With over 20 years experience in the inflatable industry, and thousands of satisfied customers in southern Ontario- We have the expertise you need when it comes to maximizing revenue generation at your fundraiser. Also, Merlin's has the lowest rates around when it comes to renting our colourful, eye catching and entertaining inflatables- which translates into direct savings for your school or charitable organization!

Sports Tournaments

Sports Tournaments

    Any experienced tournament organizer knows that inflatables can turn a tournament into a mini festival! And like all family events, something to keep the kids occupied and entertained in a clean and safe environment, is essential. Whether you organize a track meet - and need our "mist tunnel" on a hot summer day - or a citywide kids' soccer tournament and need reliable source for entertaining hundreds of people.we can help!

Holiday Parties

Holiday Parties

    When it comes to the Holidays ..let Merlin's help with the entertainment at your Party!

    Often the added stress associated with this time of year can sometimes leave your planning committee scrambling to source out entertaining ideas for the kids. over the past several years, Merlin's has entertained large and diverse groups during the festive season.

    We have units that are specifically designed to fit in condominium party rooms or office building, if your organization's venue has a low indoor ceiling height.

Fairs & Festivals

Fairs/Festivals

    Fairs and festivals are a great way to bring the community together to enjoy a day or weekend, of special events and activities. At Merlin's we have organized interactive entertainment for:

  • Canada Day festivals
  • Rotary Club B-B-Q's
  • Village Fairs
  • Community gatherings

    It is a good idea for anyone organizing a large event such as a fair/festival, to take careful consideration to how many people will be attending - there is nothing worse than bringing your entire community or group together for a fun filled time, and then under-delivering in the rides/games department, resulting in massive line-ups and disgruntled patrons! If you need guidance in this area - call our Sales Office today - and our expert sales staff will be very happy to help.

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